In case you need help, visit our Support Center and open a ticket for fast reply.
Our try our FAQ section

Our phone number : 724-879-5852

Most asked question : I haven't recieved the download links !

Answer : Check your spam mail - the email we send to you with the download link is automatically generated - If its not in your spam mail then contact us, and we will send you the arrangements as fast as possible. If your download links are not in your spam folder either - please insure that you add our email address to your spam filter - support(at)brassmusiconline.com

We have NO way of contacting you if you give us an incorrect email address, or if our emails sent to you, gets rebounded back to us because of your email security program. So for yours and ours sake - please do take these precautions.
 

Terms & Conditions

Terms and Conditions of Use
September 17, 2008

YOUR USE OF THIS WEB SITE CONSTITUTES YOUR AGREEMENT TO BE BOUND BY THESE TERMS AND CONDITIONS OF USE.

This web site, including all of its features and content (the "Web Site")  may be used solely under the following terms and conditions ("Terms of Use").

All downloadable products will be available in PDF files only. Upon request, Finale 2009 files plus 1 hard copy of the selected arrangement may be provided at Brassmusiconline.com's decision.

You have the right to use the products for private uses only. Distributing or copying any material is prohibited by US copyright law.

Copyright Ownership 
Brassmusiconline.com retains full copyright ownership, rights, and protection in all materials contained in these Web sites

We reserve the right to resell any customized arrangement made by Brassmusiconline.com

Return Policy

We offer return policy on our CD sales only. Cd sales comes with standard 30 days return policy, and requires that the CD package has not been opened.

All sales of downloadable items are by definition not refundable. But we encourage our customers to contact the store in any case of problems or concerns.

We strive to ensure your satisfaction regarding any item bought at BrassMusicOnline.com

Read our Privacy Policy

Step by Step purchase walkthrough :

Choose the brass music arrangement you would like to buy.

• Add the brass music pdf arrangement to your cart.
• Set up your account at Brass Music Online
• Pay either with Moneybookers, Paypal or Bank transfer. 
• Your selected arrangement will be provided via download link in your email inbox. ( IMPORTANT ! - be sure to check your spam mail if you have not received an email with the download link within 5 minutes. )
• Your arrangement will be delivered in PDF form and can be opened with the free program Adobe Reader ( Which most computers already have installed )
• Please note that we currently do not provide hardback printed music sheet. After placing your order you will receive instructions on where to download your files.
• Every brass arrangement we produce is available as a digital download.

Payment methods :  Paypal

• Visa / Delta / Electron
• Mastercard / Eurocard
• PayPal Credit Card
• PayPal Top Up Card
• Switch / Maestro
• Solo
• American Express

Payment methods : Moneybookers

• Visa
• Mastercard
• American Express
• Diners club international
• JCB

In our ordering process you can choose in Step 5 to pay with PayPal, bank transfer or Moneybookers. You will be automatically forwarded to the secure web page. Follow the steps, after your payment click the button: Back to Brassmusiconline.com. Your order and payment is succesfullly completed. Both you and Brassmusiconline.com will receive immediately a payment confirmation by email. Quick and easy !

As with all copyrighted sheet music, your music files are intended to be for your use only and not to be copied, emailed, or otherwise transferred to another individual or entity.