If any of Brass Music Online´s paid product or customer service fails to meet your expectations, we will refund the full cost of the product or service, no questions asked. Just contact us and we will do whatever we can to satisfy you. We will give a full refund within 30 days after your purchase, if the product you have bought is not fulfilling your expectations. In general, we would love to hear from you if you have suggestions for a better experience for you, as a customer in the store.
Customer reviews :
- "Fantastic download and by far the best I've had in quite a while. I have tried downloading from other websites and some are just a nightmare. This was as seamless as it gets. Thanks and best wishes!"
Loren Stoneberg
- It is nice to find a digital music website that provides a simple PDF version of the piece you are buying, as opposed to having to download some silly program that only lets you print the moment you get it or some nonsense like that. - Thanks !"
Conrad Hutchings
- "Like many smaller music organizations, we spend a lot of time looking for sheet music to meet specific needs, and to fit our particular resources. Your arrangement of ‘And Can It Be That I Should Gain’ for our ensemble is exactly what we needed, and we’re impressed not only by the quality and the attention to our needs, but also by the speed of your response. The price is unbeatable, too. We look forward to working with you more in future." Sincerely,
The Sequoyah Methodist Music Team
- "Worked like a charm this time!!! Thank you so much for your persistence---you certainly get the highest marks for customer service!!!" Pat Patrick - USA
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